Tasmanian Government Logo
Feature Image
Link to the Tas government site

Travel Agents

National travel reforms campaign

 Suitcase with a checklist - reputable supplier (tick), accredited agent (tick), chargeback (tick)As part of national reforms to the regulation of travel agents, Australia's consumer protection agencies have launched the 'Pack some peace of mind' campaign.


  YouTube logo A short 45 second video has been developed for you to watch.

Video transcript: Pack some peace of mind [Word/24kb/1 page]





Important Notice

National travel reforms affecting the licensing of travel agents commenced on 1 July 2014.  Travel agents are no longer required to have a state licence or membership of the Travel Compensation Fund.  In Tasmania, the repeal of the Travel Agents Act 1987 has begun however this process has not met the national commencement date.  This has resulted in a technical non-compliance with the Act however this will not affect any business operating as a travel agent in Tasmania.  New applications will not be accepted by this office.  If you have any queries, please ring the CAFT Helpline on 1300 65 44 99 or email consumer.affairs@justice.tas.gov.au

National Travel Reforms

  • From 1 July 2014
    • CAFT will no longer require existing, authorised travel agents to renew their licence
    • CAFT will not accept any new licence applications
    • TCF membership is no longer be required
  •  30 June 2015
    • TCF will make final payments of claims to eligible consumers who have or will make a claim between now and June 2015
  • Mid-late June 2015
    • The TCF will close

Consumer protection


More information