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Travel Agents

National travel reforms affecting the licensing of travel agents commenced on 1 July 2014.  Travel agents are no longer required to have a state licence or membership of the Travel Compensation Fund. All signage and references to licensing and Travel Compensation Fund membership should be removed from business premises, documentation and advertising.

Consumer protection


National travel reform schedule

  • From 1 July 2014
    • CAFT will no longer require existing, authorised travel agents to renew their licence
    • CAFT will not accept any new licence applications
    • TCF membership is no longer be required
  •  30 June 2015
    • TCF will make final payments of claims to eligible consumers who have or will make a claim between now and June 2015
  • Mid-late June 2015
    • The TCF will close


More information