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Limits to up-front costs
The only up-front costs which a tenant may be required to pay when entering into a tenancy are:
It is an offence for an owner to require or receive more than:
Holding Fee
An owner may agree to hold a vacant property until a tenant is ready to move in. This is called a holding agreement. A holding agreement must be for a period of greater than 7 days. The tenant may be required to pay a fee for this agreement. This is called a holding fee and is a payment in addition to a security deposit or rent.
Security deposits
An owner may require a prospective tenant to pay a security deposit. The security deposit is a sum of money which the owner holds until the end of the tenancy to cover damage or losses caused by the tenant, or unpaid rent. The owner must supply a receipt for the security deposit which contains the following information:
If an owner requires a prospective tenant to pay a security deposit, the owner must provide the tenant with 2 copies of a condition report on or before the beginning of the tenancy.
Condition reports
The condition report must state the general state of repair of the property and must be signed by the owner.
On receipt of the condition report, the tenant must sign it and return it to the owner within two days.
A condition report is evidence of the state of repair and condition of the property at the beginning of the tenancy.
When the tenancy ends, the owner is to return the security deposit to the tenant but may deduct any amount which the tenant owes, eg. unpaid rent, repair or cleaning costs.
Owner may retain some or all of the security deposit
If the tenant disagrees with the amount of the security deposit that is returned by the owner, the tenant may lodge an application with the Residential Tenancy Commissioner and request that the Commissioner make a decision about the matter.
The rental agreement will specify a payment period, which is the time between each date that rent falls due. Once agreed at the beginning of the tenancy, the payment period cannot be changed unless both the owner and the tenant agree. A payment period must not be greater than 31 days.
Rent is payable in advance for each payment period. This means that if the payment period is 2 weeks, the tenant pays 2 weeks in advance for the first 2 weeks and another 2 weeks rent in advance when the payment period has expired.
If the tenant pays for rent in cash or by cheque the owner must give the tenant a receipt which contains the following information:
Increases in rent
During the tenancy, rent can be changed only if the written agreement allows for an increase, or if there is no written agreement.
To increase the rent the owner must give a written notice to the tenant specifying:
An increase can only take effect:
If the tenant believes a rent increase is unreasonable he or she may make an application to a magistrate to have the increase reviewed. If the magistrate considers it unreasonable compared to similar properties in similar locations, he or she may make an order to change the increase. (see Magistrates Court information page)
A property owner may only pass on a charge for water consumption where:
The tenant and the owner should note the water meter reading at the start and the end of the tenancy. This should be recorded on the condition report.