Tasmanian Government Logo
\'\'
\'Feature
 
CONTACT  |  DISCLAIMER
Link to the Tas government site

Renting M-Q

Mould and mildew

  • Mould can be a difficult issue to resolve. It is the responsibility of both the property owner and tenant to address mould problems at a property.
  • Extractor fans can be installed in bathrooms, kitchens and laundries. Where possible, appropriate paint and sealants should be used for the kitchen, bathroom walls, ceilings and timber lining.
  • The tenant should notify the property owner of any mould problems at a property.
  • Strategies for dealing with mould include:
    • hanging wet washing outside;
    • using the right ventilation when using a clothes dryer (eg, open a window, vent the dryer outside or into a roof space that has open eaves or roof vents);
    • open curtains and blinds during the day;
    • open windows when possible;
    • use the right mould cleaning products;
    • dispose of damp or mould damaged items immediately.
  • Bond claims relating to mould damage can be difficult to assess as the factors that contribute to mould can be:
    • property related (eg, lack of adequate ventilation); or
    • tenant related (where insufficient effort has been made by the tenant to ensure any mould is dealt with as best as possible).
  •  If a claim is made on a bond due to mould damage at the end of a tenancy, it is recommended that photographs be provided to allow the Commissioner to assess the extent of the issue. 

 

Nominated repairer

  • If an owner expects to be away or will be unable to be contacted, the tenant should be given alternative contact details of another person who can be contacted if an urgent repair is needed.
  • A nominated repairer can be included in the tenancy agreement. A nominated repairer will undertake repairs to essential services on the property owner's behalf.
  • The nominated repairer will charge the property owner for their services.
  • If an owner cannot be contacted or fails to carry out an urgent repair, the tenant may make arrangements for the nominated repairer to carry out the repairs necessary to fix the essential service.
  • If there isn't a nominated repairer or the nominated repairer cannot be contacted, the tenant may arrange for a suitable person to carry out the repairs. In this case, the costs are paid by the tenant and then recovered from the property owner.

 

Ovens and stoves

  • Image indicating new information Residential premises must have cooking facilities which include an oven with at least:
    • two cooking elements for premises with less than three bedrooms; or
    • three cooking elements for premises with three or more bedrooms.
  • Note: if the rental agreement is signed, extended or renewed:
    • before 1 August 2016 the minimum standard does not apply until 1 August 2018; 
    • after 1 August 2016 the minimum standard applies immediately. 
  • It is the responsibility of the tenant to notify the property owner of any problems with an oven/stove.
  • If a cooking oven/stove requires repair, this must occur within 14 days from when notified.
  • If a tenant causes damage to an oven/stove the tenant is responsible for any repairs that are required.
  • When the tenancy ends the tenant must leave the oven/stove in the condition it was when the tenancy began (eg if it was clean at the beginning then it must be cleaned when the lease ends).

 

Pests and vermin infestations

  • If the problem requires maintenance (eg, a hole in the wall needs fixing to stop vermin entering the property) it is the owner's responsibility to fix the problem unless the tenants have caused the damage/hole).
  • If the problem is caused by the tenant's living conditions (eg, rubbish on the property or the way food is stored) then it is the tenant's responsibility to fix the problem. 

 

Pets / animals

Tenants are not allowed to have pets or animals at a rental property unless specified in the lease agreement. Tenants must fix any damage or mess caused by the pets.  The property owner may charge for the costs of fixing damage or cleaning the property, the same as any other damage. Property owners are not allowed to charge a pet bond as part of the agreement.

 

Phone connections

  • The property owner is not responsible to provide a telephone connection.
  • If the tenant requires a landline telephone connection they must get the property owner's permission before any installation can take place.

 

Photographs / file / video 

  • Image indicating new information  Property owners are not allowed to publish photographs or film/video of rental properties that displays any object that may identify the tenant or any other person without the tenant's permission.

 

Power connections (utilities)

  • Image indicating new information  The new Minimum Standards require a property to have an adequate mains electrical supply. However it is the tenant's responsibility to get the power connected at the beginning of a tenancy.
  • Note: if the rental agreement is signed, extended or renewed:
    • before 1 August 2016 the minimum standard does not apply until 1 August 2018; 
    • after 1 August 2016 the minimum standard applies immediately. 
  • Power connection should be in the tenant's name. It is the tenant's responsibility to disconnect the power at the end of the tenancy.