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For Agents


Property agent's have similar obligations under the Residential Tenancy Act as private property owners – see Being a property owner. However the RDA also provide an online service for registered agents to assist with the process of lodging and claiming bonds.


Agent / User Registration


What is it and who can use it?


  • This is an online service is available for:
    • real estate agents managing properties
    • groups who manage multiple properties with various people signing bond documentation on behalf of the organisation (eg community groups or family trusts)
  • It gives users online access and allows registered users to:
    • lodge bonds electronically; and
    • view all bonds registered to the user.


How to apply?


  • Complete a User Registration form. Telephone Advisory Services on 1300 65 44 99 or email rda@justice.tas.gov.au to have a form sent to you. 
  • The form must be signed by every officer who is authorised to sign on behalf of your group or organisation.
  • The RDA will issue an Agent ID number which will need to be used on any future lodgements and claims from your organisation.  


Using the agent/user registration


  • The Agent ID number and signature of an authorised officer must be used on all forms.
  • Using an Agent ID number means generic contact information (eg the organisation name, address, bank account) does not need to be completed each time a lodgement or claim is submitted. 
  • The RDA will only process payments to the organisation's registered bank account details.
  • Notifications from the RDA will be sent via email to the registered email address. It is important that this information is accurate and up to date.  
  • Lodgements can be completed online, however original lodgement forms including EFT remittances need to be posted to the RDA.


 Updating information


  • All agent information must be kept up to date. If the information needs to be updated, please email the RDA@justice.tas.gov.au and you will be sent a new user registration form. This must be completed will all new and updated information and re-submitted to the RDA.