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Scams

Australian Competition and Consumer Commission ScamWatch logoSCAM - QANTAS and Virgin Australia Airlines Travel

Currently, there is a scam involving automated scam calls pretending to be from a legitimate company, claiming consumers have a won a travel voucher. Read more about this or report a scam at SCAMwatch.  

 

 

Avoid Being Scammed

Travelling Conmen

 

Scams target anyone and everyone!

 

Scams can target you anytime, anywhere, anyhow, so remember to:

 

  • press 'delete';
  • throw it out;
  • shut the door; or
  • just hang up.

 

Avoid Being Scammed

 

To protect yourself from scammers follow this advice:

 

Don't respond

  •  
  • Ignore suspicious e-mails and text messages and press delete;
  • throw out unwanted or suspicious letters;
  • hang up on unwanted, uninvited or suspicious phone calls; and
  • shut the door on any uninvited or suspicious individuals posing as tradesmen or company representatives.

 

Watch out for slick tricks

  •  
  • Scammers may play on your emotions
  • use sophisticated tricks to fool you, such as fake websites, professional glossy brochures, technical wording,
  • pose as someone that you know and trust, such as a Government representative - don't fall for them!

  

Protect your identity

 

Your personal details are private and invaluable - keep them that way and don't share them with scammers.

  • don't give out your personal information to people you don't know or trust;
  • don't just bin it - destroy it (old bills, records or expired cards); and
  • check your credit card statement at least once every six months.

 

Protect your money

  •  
  • never respond to an email asking you for your personal identification numbers (PINs) or passwords;
  • never send money to someone you don't know or trust; and
  • always seek independent advice before investing.

 

Protect your phone

  •  
  • be suspicious of unexpected calls and text messages;
  • be cautious - if in doubt hang up; and
  • don't give out your number to anyone you don't know or trust.

 

Protect your computer

  •  
  • keep your protection software up to date;
  • don't respond to unsolicited emails; and
  • if in doubt, delete.

 

More resources

Stay Smart Online

The Australian Government's cyber security web site provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Information is available for home internet users, businesses, school teachers, children and teenagers.

 

Travelling Conmen

 

A number of Tasmanians have been ripped off by dodgy travelling conmen offering cheap deals valid for 'today only'.  Jobs such as painting or roof and driveway repairs are common tasks offered at a cheap rate.

Travelling conmen frequently disappear or provide false contact information, leaving jobs unfinished or of a poor standard and you, the consumer, out of pocket not only for their shoddy work but also for the cost of having the job completed or fixed. 

If you suspect travelling conmen in your area call the Travelling Conmen National Hotline on - 1300 133 408.

 

What should I look out for?

 

Be suspicious of people who

  •  
  • knock on your door unexpectedly;
  • offer cheap deals using words like 'for today only';
  • ask for cash up front;
  • offer to drive you to the bank to get money for payment; or
  • make you feel pressured to accept their offer.

 

Protect yourself and your community

  •  
  • if you suspect a travelling con man is knocking, don't open your door;
  • if you do speak to them, ask them to leave immediately.  If they refuse, they are breaking the law;
  • record as much information as you can, such as their name and vehicle registration, and report them to the Travelling Conmen National Hotline on - 1300 133 408;
  • don't be tempted by unexpected cheap deals - they may turn out to be far more expensive in the long run; and
  • warn your friends, family and neighbours.

 

If you need work done on your house

  •  
  • shop around for the quote that is right for you;
  • only use established and reputable tradespeople who provide written quotes;
  • ask for contact details of previous clients as references; and
  • do not sign any agreement you are not comfortable with or do not understand.