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CONTACT  |  DISCLAIMER
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Fair Trading

Advice and complaints

Shopping and trading

Warranties

   

Scams

Contracts and agreements

 

Australian Consumer Law (ACL)

   

Buying a car

Product safety

 

Consumer resources

   

 iPhoneLink  Android ShopRight png

These free Tasmanian Shop Right iPhone and Android apps provide instant advice on your rights as a consumer. ShopRight covers the Australian Consumer Law (ACL) including refunds, warranties, defective goods and lay-bys. ShopRight also allows you to take copies of receipts and manage them.

 

Do Not Knock stickers 

Do Not Knock stickerDo Not Knock stickers are available free of charge at all Service Tasmania outlets or by ringing CAFT on 1300 65 44 99.  You can also download a paper copy of the Do Not Knock sticker [pdf/50kb/1 page].

If you have a Do Not Knock sticker clearly displayed in the front of your house, and a sales person knocks on your door, you should complain about their conduct. You can complain to the trader (sample letter to trader) as well as writing to CAFT (sample letter to CAFT).  CAFT will assess the information and will initiate enforcement action if appropriate.