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Business Affairs
Fair Trading (including the Australian Consumer Law)
Security Agents
Tenancy and Real Estate
Travel Agents
Copies of the Acts and Codes may be found on the Tasmanian legislation site www.thelaw.tas.gov.au
A cooperative reform conducted by the Australian, State and Territory governments, through the Ministerial Council on Consumer Affairs (MCCA). The ACL replaces previous Commonwealth, State and Territory consumer protection legislation with a single, national consumer law. The Trade Practices Act 1974 has been replaced with the Competition and Consumer Act 2010.
Establishes the Office of Consumer Affairs to advise and assist consumers, to receive and investigate complaints from consumers, and to consult and disseminate information to consumers and business operators. It also establishes the Tasmanian Consumer Advisory Committee to advise the Minister on matters affecting the interests of consumers.
Requires builders to provide a 'consumer guide' explaining the Act. The Act provides protection to consumers by requiring work to be of a certain quality and standard, performed within the given time frame in written contracts and limits up-front and progress payments.
Provides procedures to be followed in the disposal of goods left with a person for a particular purpose (eg, repair), but which have not be subsequently collected by the owner.
Requires funeral business to provide specific information to consumers prior to entering into a prepaid funeral agreement. The Act requires money to be paid into a funeral trust and specifies how prepaid money is to be managed by funeral businesses.
In 1987 the National Cooperative Scheme for the Regulation of Travel Agents (the National Scheme) was established to licence and regulate travel agents, and to provide protection for the travel consumer when paid services were not provided by the agent.
The participation of Tasmania in the national scheme is provided for under the Tasmanian Travel Agents Act 1987, and through a Participation Agreement signed by each participating state and territory.
The Travel Agents Act 1987 provides for the compulsory licensing of travel agents and mandatory membership of the Travel Compensation Fund, and sets minimum qualification requirements.
