Tasmanian Government Logo
Department of Justice, Consumer Affairs and Fair Trading
Consumer Affairs and Fair Trading
 
CONTACT  |  DISCLAIMER
Link to the Tas government site

Christmas holly CAFT Christmas and New Year Operating Hours Christmas holly

 

  • Consumer Affairs and Fair Trading (CAFT) will be closed from midday on Wednesday 24 December 2014.
  • The office will be reopening on Monday 5 January 2014.

 

We wish you a safe and happy festive season.

Newsroom

 

Renting in Tasmania

 

Shopping and Trading

 

 

Read all news

 

  

 

     

 

Residential Tenancy Amendment Act 2013 begins on 1 October 2014 Image indicating new information 


 

 

Registrations

 

Licensing

 

Forms and Downloads

 

 

   

 Free Apps

 

 iPhoneLink  Android ShopRight png

These free Tasmanian Shop Right iPhone and Android apps provide instant advice on your rights as a consumer. ShopRight covers the Australian Consumer Law (ACL) including refunds, warranties, defective goods and lay-bys. ShopRight also allows you to take copies of receipts and manage them.

Do Not Knock Stickers

Do Not Knock sticker

Do Not Knock stickers are available free of charge at all Service Tasmania outlets or by ringing CAFT on 1300 65 44 99. You can also download a paper copy of the Do Not Knock sticker [pdf/50kb/1 page].

If you have a Do Not Knock sticker clearly displayed in the front of your house, and a sales person knocks on your door, you should complain about their conduct. You can complain to the trader (sample letter to trader) as well as writing to CAFT (sample letter to CAFT). CAFT will assess the information and will initiate enforcement action if appropriate.